Return and Refund Policy

We want you to shop with confidence. Please review the following return and refund terms before requesting a return.

1. Return Period

You may request a return within 30 days after receiving your order.

To be eligible for a return, the item must be:

• Unworn and unused
• In the same condition in which it was received
• With original tags, where applicable
• In its original packaging
• Accompanied by proof of purchase

All return requests must be approved before the item is shipped back.

Do not send a product back without receiving return authorization and the correct return address from us.

2. Damaged, Defective, or Incorrect Items

Please inspect your order after delivery. If your item arrives damaged, defective, or incorrect, contact us as soon as possible.

Please provide:

• Your order number
• A short description of the issue
• Clear photos showing the problem

After reviewing the case, we may offer a replacement, partial refund, full refund, or other appropriate resolution depending on the circumstances.

3. Change-of-Mind Returns

Returns requested because of personal preference, including size preference, color preference, style preference, or simply changing your mind, may be accepted if the product meets the return conditions listed above.

For change-of-mind returns, the customer is responsible for all return shipping costs and any other costs related to returning the item.

4. International Returns

Some products may need to be returned to an international fulfillment facility.

If an international return is required, we will provide the correct return address and instructions after your return request has been approved.

The customer is responsible for costs associated with the return, including where applicable:

• Return shipping costs
• Customs duties
• Import taxes
• Customs processing fees
• Carrier or handling fees

Customs authorities may impose additional charges that are outside our control.

Payment of customs duties or processing fees does not guarantee successful customs clearance.

We cannot be responsible for a returned package that is lost, rejected, abandoned, or unable to complete customs clearance for reasons outside our control.

5. Return Authorization

Items returned without prior authorization may not be accepted or refunded.

Please do not use an address shown on the original shipment package as a return address unless we specifically confirm that address for your return.

The correct return address will be provided after your return request has been reviewed and approved.

6. Condition of Returned Products

Returned products must arrive in their original condition.

We reserve the right to refuse or reduce a refund if an item shows signs of use, wear, damage, alteration, washing, missing parts, or other changes that occurred after delivery.

7. Non-Returnable Items

Certain products cannot be returned, including:

• Personalized or custom-made products
• Gift cards
• Personal care or hygiene-sensitive products where a return is not permitted for health or hygiene reasons
• Perishable goods
• Hazardous materials, flammable liquids, or gases

Please contact us if you are unsure whether your item is eligible for return.

8. Exchanges

The fastest way to receive a different item, size, or color is usually to complete the approved return process and place a new order separately.

9. Refunds

Once your returned item has been received and inspected, we will notify you whether your refund has been approved.

If approved, the refund will normally be issued to your original payment method within 10 business days.

Your bank, payment provider, or credit card company may require additional processing time before the refund appears in your account.

Original shipping charges, return shipping costs, customs duties, taxes, service fees, and other return-related expenses are generally non-refundable unless required by applicable law or the return results from an error for which we are responsible.

10. European Union 14-Day Right of Withdrawal

If your order is delivered to a customer in the European Union and applicable consumer law provides a statutory right of withdrawal, you may have the right to cancel or return your order within 14 days without providing a reason.

Returned products must be in the same condition in which they were received, subject to any rights granted by applicable consumer protection law.

Certain products, including personalized goods and some hygiene-sensitive products, may be excluded from the right of withdrawal where permitted by law.

11. Mandatory Consumer Rights

Nothing in this policy limits or excludes any mandatory consumer rights that apply under the laws of your country or region.

Where applicable consumer protection law provides greater rights than this policy, those statutory rights will apply.

12. Contact Us

To request a return or ask a question about a refund, please contact us before sending any product back.