Important Delivery and Logistics Information!

At PrintOne1, we are committed to providing clear and accurate information about every aspect of your shopping experience – including delivery. Below you’ll find updated logistics information to help you plan your orders more effectively:

Products can only be returned in the event of a defect, lost shipment, proven factory problem.

1. Estimated Delivery Times

Delivery times vary depending on the specific product and destination. On average:

• For orders within the USA, delivery usually takes between 14 and 20 days.

• For international orders, including Europe and other regions, delivery typically takes up to 30 days, though in many cases products arrive within 14 days, depending on the courier and warehouse location.

For Orders from the USA

Customers ordering from within the United States are eligible to return an item within 5 days of receiving the package.

• The item must be in its original condition, unworn, and with the original packaging.

• Return shipping costs are the responsibility of the customer unless the item is defective or incorrectly shipped.

• Once the returned item is received and inspected, a refund will be issued within 7 business days.

For Orders from the European Union 

In accordance with EU Directive 2011/83/EU, customers located in the EU have the right to withdraw from the purchase within 14 days of receiving the product, without needing to provide a reason.

• To exercise this right, you must notify us in writing via email within the 14-day window.

• The product must be returned in sellable condition, with the original packaging intact.

• Refunds will be processed within 14 days of receiving the returned item or proof of shipment.

2. Shipping Costs and Carriers

Shipping costs are calculated automatically at checkout. Once you enter your address, the system will display available shipping options and exact pricing. At that point, you can decide whether to complete your order.

We work with various delivery providers, and shipping time depends on the selected courier.

3. Important Notices

• Delays may occur due to international conflicts, customs processing, or rerouted logistics paths.

• In some cases, certain carriers may temporarily suspend service to specific countries. If that happens, our system will automatically suggest an alternative shipping method.

4. Customer Recommendations

• Order in advance, especially during high-demand periods or global uncertainty.

• Review available shipping options at checkout and choose the most suitable method for your location.

Thank you for choosing PrintOne1.